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  American Love Zone Frequently Asked Questions

What is AmericanLoveZone.com?
AmericanLoveZone.com, Inc. is about helping people create successful, long-lasting relationships. Using the Internet, AmericanLoveZone.com is able to learn greatly about its members and match them with other members based on deep and meaningful characteristics.

How does it work?
In its simplest form, a subscriber enters his or her details into our database, with information of the type of relationship they are looking for. The subscriber then sits back as our powerful database system goes to work. When it finds that special person, it will automatically alert the subscriber via the Cupid function.

Are the members on this site screened?
A valid email address is required in order to obtain the full benefit of this site. Anyone abusing the services will be banned. However, our service is otherwise confidential. There is no way that we can do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. Please use your common sense and be careful about giving out personal information to people you meet on this site.

Are guest members allowed on the site?
To maintain the privacy of the members the guests are not allowed to browse the listings unless they also become a member.

Is my identity and personal information secure?
Yes your private information is secure. To further secure you information we even insist that you do not publicly disclose any private information such as name, address, phone number etc about you on the site. Our concern for our members security is such that inclusion of such private information on the public area of our site is not permitted.

Do you have tips on how to create profiles?
The number of replies you get from other members will depend greatly on the quality of your profile. Here are some helpful tips that will help you:

  • Upload a photograph
    People like to see whom theyre writing to and as a result, profiles with photographs get up to ten times more clicks as profiles that dont have one. You can either upload a photo from a digital camera or by scanning in the picture then uploading it.

  • Create a catchy title for your profile
    When members search listings on the site, the title of your profile is listed next to your name. As a general rule, profile titles like Hi! does not catch peoples attention, where as more personalized titles do.

  • Think before you write
    Feel free to write as much as you want in our If I want to describe myself I would say section of the Membership Form.

  • Tell other members about yourself, for instance
    Your likes and dislikes, things you enjoy doing, what line of work youre in, what your personality is like, even your hopes and dreams. The better your profile describes you, the more likely it is that others will read and respond to it. If you cant think of anything right away, you can always add more of it later. And dont forget to fill out the optional profile questions - these will also help other members get to know you even better.

Are profiles censored, and is there any limit to what I can put in my profile?
Yes! all profiles are censored. AmericanLoveZone.com Membership team approves all members profiles, when they are originally created as well as when they are modified. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information etc, in your profile, including but not limited to:

  • Any direct contact information (i.e., email addresses, URLs, phone numbers, full names, addresses)

  • Any location or descriptive information that threatens a members anonymity

  • Abusive language of any kind (i.e., vulgarity, racism)

  • Discussion or descriptions of illegal acts or behaviour (i.e., drug use, violence)

  • Business or political advertisements or solicitations

  • Material that exploits or solicits personal information from other individuals

  • Unauthorized use of copyrighted or trademarked material

  • AmericanLoveZone.com does not accept content from: Individuals under the age of 18. Because this is a violation of our Terms of Use, repeat offences may result in the termination of your account without warning or refunds.

How long does it take to have my profile posted?
It usually takes 1-5 business days to have your profile posted, depending on how many people sign up each day. In most cases the profile should be up within 24 hours after the sign up process is complete. If 5 days have passed and your profile still has not been posted, please notify us via Contact Us page.

How do I update my profile?
To update your profile, please follow these steps:

  • Log into the site using your Username and Password.

  • Click on the Edit Profile located on the left hand side of the page.

  • Make all necessary changes and then scroll to the bottom of the page and click Save Changes.

Why/How do I upload my Photograph(s)?
Looking at photos is an important part of most peoples selection process. A nice picture of you adds personality and presence to your profile and profiles with photos get browsed ten times more often than those without photos.

What are the guidelines for posting a photo?
Photographs will not appear on the site until they are approved by our customer services. We reserve the right to reject any photo at our discretion. Our system automatically crops all photos to fit into our standard size.

  • Photo Content: Nude, obscene, sexual or otherwise offensive photos will not be posted. Cartoon characters and photos of celebrities are copyrighted and will not be posted.

  • You must be in the photo and clearly visible. Images of minors (children) will ensure rejection of the photograph.

  • Photo Tips: Choose a recent photo that reflects your current appearance. Use a photo of yourself alone for your primary image.

  • Try group photos for other non-primary images.

How do I post a photo?
We make it easy for you, by offering three ways to post a photo:

  • Option 1: Upload a Photo
    Firstly you have to login into the site with your username and password. Click on Upload Photos, located on the left side of the page and follow the instructions.
    Once approved, uploaded photos will be posted as they are submitted. Our system automatically crops your photo if necessary before uploading it. Due to the volume of photos that we receive, it may take up to 5 working days for your photo to appear on your profile.

  • Option 2: Email a Photo
    To help speed up the process when you email your photo, please include the following information:

  • First and last name.

  • AmericanLoveZone.com username.

  • AmericanLoveZone.com registered email address.

  • Birth Date (dd/mm/yyyy, to be used for verification purpose)

  • Photo file as attachment.

  • Only one photo per email please.

  • Specify which photo you want to be your primary (if sending more than one). Send photos to Photo Upload Request. Please send photos as attachments only. We cannot accept a picture embedded in an email.

How do I temporarily turn off my profile?
To turn off your profile so that other members cannot see it, please follow these steps:
Log into AmericanLoveZone.com with your username and password.
Click on the Control Panel or Edit Profile link on the left hand side of the page.
Click on Suspend Account that appears in Blue and follow the instruction.
If you later want to reverse it, go back into the same page and click on Activate Account.

How do I permanently remove my listing and delete my account?
To permanently delete your profile, go to Control Panel and click on unregister me link. This is not recommended in case you later change your mind. Moreover, you can safely suspend your account and no one will be able to view your profile.

I forgot my username and/or password, what do I do?
Simply follow the link to our home page and under members login section, click on Forgot for our automated password/Username lookup form. Your username and password is then emailed to your email account.

How do I change my password?

Log into the site using your username and password.
Click on the My Profile and scroll down to where your password is.
Enter your new password in the appropriate box and click on the Submit button at the bottom of the page.

How do I change my email address?
Log into the site using your username and password.
Click on the Edit Profile and scroll down to where your email address is.
Enter your new email address in the appropriate box and click on the Save Changes button at the bottom of the page.

How do I search for other members?
There are three ways that you can search our database: by username, by id or by choosing other selection criteris.
If you are looking for a specific person and you remember their username or id, enter it in the User Nname or User Id field at the top of the Search Page.
If you are not looking for a specific person, but rather someone who matches a description you give, then select other fields on the Extensive Search Page. You can search by almost any category of information that we keep track of, including sex, location, languages spoken, etc.

How do I send Kisses! to other members?
You need to be logged in with your membership detail.
Carry out a username search of the member.
When the members detail appears, click on the link Kisses!.

How do I send emails to members?
Only Subscribed Members can initiate email contact with other members: To contact other members please follow these steps:
Log into the site using your username and password.
Click on the Search Profiles link.
Enter the username of the member you wish to contact into the username search field, or select your search preferences and click on the Search button to see your results.
Click on a Contact icon below the members summary profile and proceed accordingly. Type the Subject, Write your message, and click on Send, to send your message.
Standard (Non Paying) members: Standard members are allowed to view as many numbers of profiles as they wish but cannot email any member.

How do I get emails from other members?
AmericanLoveZone.com uses a sophisticated emailing system. When you get mail, it goes into your mailbox on AmericanLoveZone.com, and you are also automatically notified in your private email address. (The sender does not get to see your private email address. This double emailing is driven by our database.) This will present you with a link back to AmericanLoveZone.com, where you can then log in as usual to read your mail.

How do I block members from contacting me?
Log into the site using your username and password.
Carry out a username search of the member.
When the members detail appears, click on Block.

What is the Cupid Service and how do I use it?
The Cupid service allows you, as an AmericanLoveZone.com member to select a variety of personal characteristics that youre looking for in a person, and the site will then notify you via emails of new AmericanLoveZone.com members who match your preferences. In other words, you will receive prompt notification of new members without having to come to the site every day to look for them yourself.

How do I turn on/off my Cupid emails?
To turn on/off Cupid reports, please follow these steps:
Log into the site using your username and password.
Click on Edit Profile located on the left side of the page.
Scroll to the bottom of the page and click on Do Not Notify Me.
Go to the bottom of the form and click on button Save Changes.

What is the Hot List feature?
Your Hot List is a list of members whom you are interested in. It maintains a link to their profile. When you do a search and click on Hot List icon, the member is added to your Hot List. You can later remove people from your Hot List by clicking on the Delete checkbox next to their name under Communicator area.

How do I upload my voice?
To Upload Voice, please follow these steps:
Log into the site using your username and password.
Click on Upload Voice from the left navigation bar.
Use the BROWSE button to select the audio file you want to use. Press UPLOAD button to upload your voice.
You may also use Media software link to upload your voice.

How do I upload my video?
To Upload Video, please follow these steps:
Log into the site using your username and password.
Click on Upload Video from the left navigation bar.
Use the BROWSE button to select the video file you want to use. Press UPLOAD button to upload your video

How do I use Instant Messenger?
To use Instant Messenger, please follow these steps:
Log into the site using your username and password.
Click on Search Profiles to select the member you would like to have private messaging with.
View the member profile details and click on Add IM link.
Click on Instant Messenger from the left navigation bar.
Use the Instant Messenger.

How do I use the Chat feature?
To use Chat Session, please follow these steps:
Log into the site using your username and password.
Click on Chat from the left navigation bar.
Use the Chat Session.
If you have further questions then please use the form at Contact Us page.

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